What to Know Before You Go
For Game Attractions:
- We recommend arriving 10–15 minutes early to check in and enjoy your full experience.
- Your reservation time is your start time. All experiences begin at the scheduled time—not upon arrival.
- All game attractions are reserved in 1-hour time slots unless otherwise arranged in advance.
- We allow a 10-minute grace period, but late arrivals will result in reduced play time.
- Sometimes we are unable to extend reservations due to scheduling constraints. If you'd like more time, please book additional time in advance.
- Friday/Saturday reservations include a $25 non-refundable booking fee (does not apply toward gameplay).
- No-show reservations will be charged $40.
- Cancellations must be made at least 2 hours prior to avoid a $40 fee.

